What Our Clients Are Saying
Chris Appiah, Emma, and the team were instrumental in helping us successfully launch Chromacore, our new fitness brand. During the time that we searched for the right person to head up operations and sales, they became a virtual member of our sales team – managing leads, follow ups and missed sales. The interaction was seamless and the communication was consistently strong. During our engagement with The Sales Arms, Chris also coached our team to improve in-studio sales. Our overall results were fantastic, and we whole-heartedly recommend Chris and Company!
– Linda Stimac, Chromacore Portland
TSA has helped me immensely throughout my pre-opening process and now in the first months of my business being open. They do so much that I would never have had time to do right now, particularly when it comes to client outreach/communication and conversion. They are in constant communication with me about what's happening on their end and I can breathe a huge sigh of relief knowing that they have it handled and with a personal touch.
– Nikki Hedren, barre3 Minneapolis
They will exceed your expectations. DeJanae has been on top of all our leads and has gone out to bring more in for us to reach our member goals before opening. She tries to make it a personable experience and those we have talked to who have spoken with DeJanae had great things to say about her. I have nothing but great things to say about The Sales Arms, and hope everyone has an experience like we have had!
– Miya El-Masri, The DRIPBaR San Angelo
They are a true partner and extension of my team. They are effective, efficient and reliable in performing all of the Lead Management activities for my studio. They cover days, evenings and weekends. In addition, they are a key partner in closing sales for my studio. They follow-up on missed sales and will either help to close them, or book them for another ride if that is appropriate. Lead Management and Sales are their core competencies. Booked Bikes, and Sales of Memberships and Packages are their key deliverables. In addition, they are a highly valued strategic partner that learns about our prospects and members and provides insights and recommendations on Sales Promotions and Member Management Activities. In addition, they support a broad range of studios across several brands across many regions and offer insights into what is working and what is not across their base.
– Rob Friend, CycleBar West Chester
This team is amazing to work with. Everyone is friendly, responsive, efficient, creative and energetic. Not to mention, incredibly skilled at sales! I've truly appreciated all of the work this team has put during our time together. I have strongly encouraged many other studio owners to work with TSA!
– Colette Bird, barre3 Orenco Station
If someone is considering working with TSA I would tell them to do it! With the busy model of F45 it is so hard to get all of the contacts you need to get leads into the door. TSA does all the leg work so you can focus on the in-studio experience.
– Nicole Wade, F45 West Apex & Wakefield
Amazing sales team added to our current CBCR team! The Sales Arms is truly part of your studio sales team!! We continue to grow with the help of the Sales Arms! The BEST Partnership I’ve had in 4 ½ years!
- Heather Sommers-Sambado, CycleBar Carmel Rancho
Great communication with the team. They are very helpful. They take behind-the-scenes (outside of the studio) sales off of our plate so we can focus on in-studio sales.
– Lisako Reynolds, Arrichion Raleigh
Chris and his team are completely integrated with our CBXs and CycleStars. They use the Slack app to communicate daily with our team which has been a game changer. We have seen our in-studio team members really step up and be actively involved in the sales process as well.
- Cristy McHugh, CycleBar Abington
Chris, Jes, and the rest of the team at The Sales Arms have been instrumental in bringing new riders into our studio and assisting with the sales process. Always responsive and ready with good ideas for new promos when we need them. I highly recommend their service.
- Julian Loveday, CycleBar Gilbert
“My pandemic realization & acceptance is that I am a lousy salesperson, so in order to change I needed to let it go and put the process in the hands of someone that can execute it more effectively, that’s what TSA is doing for me.”
- Pedro Trujillo, CycleBar Wyckoff
Sales, like anything, is a skill. Chris' team is skilled in connecting with clients and getting them booked for classes, in the door, and into memberships. Our partnership with TSA has been a game changer for our business coming out of the pandemic and we are excited to continue with them. We have increased our membership by more than 10% in under 90 days with TSA.
– Clay Reynolds, Arrichion Charlotte
We wouldn't have made it through our pre-sale and ongoing lead management without their help!
– Katrina James, The DRIPBaR Crofton
They are a lifesaver! It's so lovely knowing an actual person is communicating with my clients all day long. Membership numbers have never been higher and our revenue increase is clear too!
– Lisa Pantaleo, barre3 Long Island City
Overall TSA has been amazing to work with just about everyday BUT Alex, our account manager, is wonderful. She is ON IT. Hard working, smart, full of good ideas, professional funny and a breath of fresh air.
– Brandon, F45 Colorado Springs
Very responsive and thorough. Effective and communicative. Very proactive. Use them!
– Tom Watson, The DRIPBaR Doylestown
Do it! It is expensive but worth it. I could never follow up and communicate with our leads the way Jes does.
– Quinn Burton, Arrichion Salt Lake City
Do it - you won't regret it!
– Nikki Hedren, barre3 Minneapolis
They are meticulous and caring and attentive. Love their attention to every detail of our business. Would recommend them to anyone wanting to increase leads and revenue.
– Amy Winter, Inspyr Studios
We love Chris and his team! Very helpful and knowledgeable. His team works hard to help our team focus on sales and strategies.
- Elizabeth Anderson, CycleBar Canton
Money well spent!
- Sam Shango, The DRIPBaR Novi
Chris was instrumental in getting my GMs up to speed on ZipWhip – not just the operational side, but the strategy as well!
- Delvin Burton, CycleBar Livingston
A real game changer!
- CycleBar Davie